Shipping policy
Shipping Policy
We ship worldwide.
- Cost: free tracked shipping on every order.
- Processing time: orders ship the next business day.
- Order processing priority: if you add it, your order is processed and shipped first.
- Tracking: you will receive a tracking link by email as soon as your order ships.
Delivery can be affected by carrier delays or peak seasons. If your package seems delayed, please contact us through our Contact page.
Shipping Protection
Shipping protection is included free with every order. If your package is lost, stolen or your lights arrive damaged, contact us and we will send a free replacement.
1 Year Replacement Protection
If you added 1 Year Replacement Protection and your lights stop working within 1 year of delivery, contact us with your order number and a photo or video and we will send you a replacement at no cost.
